Lisa Kampfer

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financial management services self-direction consumer directed community supports community first services consumer support grant deaf-blind services participant direction home health services electronic visit verification personal assistance services budgeting support payroll management customer service excellence client empowerment caregiver support choice & control assistance in daily living resource management compliance with regulations client-centered services home modifications flexible care options support worker hiring community-based services unlicensed services 245d licensed services client intake & orientation evv training caregiver resources self-pay services personalized assistance consumer advocacy respite services adaptive aids local program management legislative updates waiver programs community integration access to resources quality service delivery self-determination accountability non-bureaucratic service support planning caregiver bonuses volunteer services informal community supports data security & privacy