RM

Rui Marques

CEO

GoContact

Aveiro District


Contact Information

Email
Unlock
LinkedIn

Company Information

Company
GoContact
Industry
information technology & services
Employees
140.0
Seniority
C suite
Annual Revenue
5300000.0

Technologies

DNS Made Easy Amazon SES Outlook Microsoft Office 365 CloudFlare Hosting Gmail Google Apps Hubspot Salesforce Google Tag Manager Mobile Friendly Multilingual Google Dynamic Remarketing Google Analytics Greenhouse.io Shutterstock Google AdWords Conversion DoubleClick Conversion Google Font API WordPress.org Hotjar YouTube Facebook Login (Connect) AdRoll DoubleClick Intercom Facebook Custom Audiences Facebook Widget Linkedin Marketing Solutions SharePoint AI Android Flutter

Keywords

contact center software ipbx software cloud artificial intelligence customer service software customer experience software ivr contact center reporting virtual hold customer service agents web chat power dialer predictive dialer omnichannel customer service remote customer service agents remote contact center software development cloud-based solutions omnichannel support ivr systems smart scripts workforce engagement call recording workforce management real-time dashboards reporting & analytics salesforce integration microsoft dynamics integration voicebots chatbots business process outsourcing customer service automation campaign management technical support remote work solutions pay-as-you-go pricing performance monitoring customer journey management data privacy compliance customer engagement tools automatic responses ticket management system email management satisfaction surveys call quality monitoring chat integration social media customer service voice dialing predictive analytics crm integrations ai-assisted customer support operational efficiency personalized customer interactions performance metrics service-level agreements cloud security measures customer interaction history dynamic script changes contact center as a service customizable workflows scalability solutions remote agent connectivity user-friendly interfaces cloud-based contact center ccaas omnichannel communication customer experience bpo solutions ivr technology smart scripting remote work support business intelligence data security retail solutions ecommerce support operational autonomy cost reduction ai-driven automation customer satisfaction scalability flexibility user-friendly interface technical resource optimization customer interaction management industry-specific solutions consultancy support ticket management quality assurance e-learning tools information technology & services enterprise software enterprises computer software b2b analytics computer & network security

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