Michael Toedt

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customer relationship management loyalty guest communication hotel marketing big data marketing crm gdpr dsgvo data laundry integrations hotel software hospitality technology booking management smart lists central guest profile data protection online reputation management marketing analytics campaign management central data management wallet content hub loyalty program booking manager guest insights personalized marketing guest profile ai-driven data management pms integration ux design sales force automation two-way interfaces operational efficiency data cleansing direct bookings upselling opportunities guest satisfaction dynamic imagery trigger campaigns website integration real-time data processing open api gdpr compliance sales automation customer acquisition reputation management booking engine email marketing automation customizable solutions marketing automation multi-tier loyalty programs revenue management advanced analytics cloud-based solutions hotel management system direct booker club customer retention profile engine interactive guest communication market place integration data management platform customer experience optimization automated communication rules seamless communication guest loyalty solutions smart wireless solutions digital transformation in hospitality sales enterprise software enterprises computer software information technology & services b2b saas marketing & advertising