Shawn Nagase

Salesforce Microsoft Office 365 Zendesk Flywheel Jira Atlassian Confluence Atlassian Cloud Drift React Redux Mapbox Hubspot Google Tag Manager Mobile Friendly Gravity Forms Gauges Bootstrap Framework DoubleClick Bing Ads Linkedin Marketing Solutions Nginx DoubleClick Conversion Vimeo Google Maps LiveRamp Google Dynamic Remarketing Google AdWords Conversion Google Maps (Non Paid Users) ASP.NET reCAPTCHA iCIMS Google Analytics WordPress.org Google Font API Android Remote AI Dynamics 365 CRM Proofpoint

employee engagement brand research customer experience employee experience experience management enterprise experience management customer experience management cx xm cem cfm customer feedback management restaurantexperience retailexperience brandexperience software development brand experience data integration cross-channel feedback actionable insights reporting & analytics ai-native text analytics behavioral insights location-specific guidance real-time data access data-driven actions client success business outcomes predictive analytics voice-to-text customer insights omni-channel strategy success stories survey program integrations & connectors enterprise software solutions proactive partnership feedback collection customer journey mapping engagement metrics performance reporting service profit chain brand sentiment analysis location-level improvements cx roi market insights consumer behavior tracking reporting dashboards client education feedback loop management contact center solutions customized support business intelligence employee lifecycle management third-party data integration industry benchmarks mobile reporting solutions customer loyalty programs insights-driven strategy location-based analytics outcome measurement software with a service swas model analytics platform operational efficiency loyalty enhancement consulting services multi-industry solutions hospitality sector retail solutions feedback activation data-driven decision making growth strategies remote-first workforce customer segmentation churn reduction market trends service industries scalable solutions technology integration professional services customer loyalty experience measurement enterprise-level solutions global reach diverse customer base competitive analysis customer feedback solutions information technology & services enterprise software enterprises computer software b2b analytics management consulting professional training & coaching