Rick Pugh

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strategy program management change management systems integration web mobile content management digital marketing talent management application technology support business intelligence ai customer & user experience scaled agile education state & local government high tech it services & it consulting strategic consulting management consulting process reengineering customer experience digital transformation data analytics artificial intelligence web development mobile development erp solutions crm systems content management systems (cms) agile project management data cloud integration operations support it outsourcing business process outsourcing recruiting solutions education sector solutions finance solutions government agencies consulting user experience (ux) design user experience research data-driven decision making analytical tools workflow automation software development technical support services data management performance management legacy system integration custom software development training & workshops digital strategy consulting risk management cloud solutions federal government consulting local government solutions higher education consulting public sector technology solutions consulting services it infrastructure support transformational leadership sustainability consulting strategy consulting technology consulting public sector government agencies educational institutions regulated industries user experience enterprise resource planning erp customer relationship management crm content management systems strategic advisory human-centric design diversity & inclusion trusted partnerships innovation long-term relationships mission-critical challenges operational efficiency small business enterprise woman-owned business minority business enterprise internet information technology & services marketing & advertising analytics b2b outsourcing/offshoring cloud computing enterprise software enterprises computer software ux sales