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Julie Gauthier

Chief Operations Officer

Gexel Telecom

Montreal, Quebec


Contact Information

Email
Unlock
LinkedIn

Company Information

Company
Gexel Telecom
Industry
telecommunications
Employees
520.0
Seniority
C suite
Annual Revenue
20000000.0

Technologies

Outlook WordPress.org Google Font API reCAPTCHA Mobile Friendly Apache Remote AI

Keywords

customer care technical support acquisition sales back office services ip5 bpo services sales generation marketing surveys quality assurance multilingual support multi-channel communication cloud contact center process automation speech analytics cybersecurity 24/7 support business continuity customer insights data analysis customer retention seasonal management automated notifications integrated operating model contact volume management workforce management capacity planning feedback analysis real-time monitoring crm integration ai-driven solutions online marketing admin support services predictive dialing automated call distribution ivr systems caller experience enhancements sales conversion customer loyalty service level management call recording training programs agent recruitment level 1 support level 2 support first contact resolution technical expertise industry-specific support custom solutions consulting services continuous improvement programs brand ambassador services data analytics management consulting

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