Andrea Cook

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advertising services crm customer relationship management data architecture journey mapping cx strategy data analytics campaign execution lead generation content personalization systems integration api development email campaigns social crm ux design performance optimization technology solutions data segmentation customer insights cloud solutions creative strategy technical design interactive email design ai integration customer engagement omni-channel experience data migration customer segmentation database management content creation video content production testing plans digital marketing data management marketing analytics user experience personalized marketing campaign measurement customer loyalty brand equity direct mail sms marketing performance analysis strategic marketing customer profiling cross-channel marketing accessibility guidance marketing automation customer retention customer relationship marketing crm strategy omni-channel journey mapping machine learning technology integration creative services email marketing user experience design system integration analytics customer-centric experiences brand loyalty operational efficiency data-driven marketing crm solutions mid-to-large enterprises north america telecommunications retail automotive financial services problem-solving community involvement innovative technology seamless integration customer satisfaction personalized experiences strategic playbooks reporting & insights proactive customer success marketing & advertising sales enterprise software enterprises computer software information technology & services b2b cloud computing ux marketing saas artificial intelligence