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proposing issuing recommendation pronouncing itself requesting information dissemination promoting assessment calling attention examining cooperating assessing auditing informing & promoting water supply wastewater management urban waste regulatory authority consumer rights tariff setting public consultations environmental sustainability service quality monitoring financial oversight operational efficiency human resources management complaints management public communication strategic planning data collection risk assessment quality control institutional cooperation legislation compliance quality of service tariff recommendations performance assessment technological infrastructure regulatory framework public service consumer information price regulation service providers contractual compliance environmental protection training programs risk prevention monitoring reports corruption prevention regulatory recommendations public sector governance administrative transparency community engagement quality assurance service evaluation economic analysis entity management resource management statistical reporting quality assurance programs institutional education reporting standards regulatory inspections solid waste services consumer protection service quality economic regulation transparency stakeholder engagement drinking water quality tariff regulation municipal waste management public health efficiency effectiveness integrated regulation user rights compliance monitoring data transparency sector governance affordability consumer satisfaction regulatory oversight public utilities portugal health wellness & fitness