JF

Jeff Fettes

Chief Executive Officer

Laivly

Winnipeg, Manitoba


Contact Information

Email
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Company Information

Company
Laivly
Industry
information technology & services
Employees
150.0
Seniority
C suite

Technologies

Gmail Google Apps Microsoft Office 365 Zendesk Google Cloud Hosting WP Engine Atlassian Cloud OneTrust Hubspot Salesforce Facebook Custom Audiences Facebook Login (Connect) Linkedin Marketing Solutions DoubleClick Conversion Google AdWords Conversion Mobile Friendly Nginx DoubleClick Google Font API WordPress.org Facebook Widget Hotjar AdRoll Google Tag Manager Google Dynamic Remarketing Wistia Avaya Genesys Remote RingCentral Vonage InContact 8x8 AI

Keywords

artificial intelligence machine learning robotic process automation ai bot technology customer service technology digital adoption attended automation software development ai agent contact center automation customer experience cx real-time support omnichannel integrations task automation caller insights generative ai self-service options performance improvement agent assistance workflow configuration performance metrics user-friendly transcription services call summaries agent training customer satisfaction data protection communication optimization frictionless experience multichannel interactions intelligent workflow api integration agent dashboard policy adherence case management email interactions sms management social media interactions consultation fraud protection handling escalations automated responses cost efficiency agent productivity customer engagement data-driven decisions agent performance scalability client success stories real-time agent guidance ethical ai process improvement roi training efficiency information technology & services consulting management consulting

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