Alex Hawker

Route 53 Outlook Amazon AWS Atlassian Cloud Google Analytics Hotjar Google Tag Manager Linkedin Widget Linkedin Login Facebook Widget Linkedin Marketing Solutions Hubspot Google Font API Mobile Friendly Facebook Login (Connect) Android Render SAP Remote AI

telecommunications saas selfcare native mobile solutions digital engagement digital transformation natural language customer journey user experience digitalization customer experience transformation platform customer engagement telco front end csp dsp technology information & media digital customer engagement customer lifetime value cloud-native platform customer experience management automated solutions self-service websites mobile applications digital onboarding user engagement telco-grade scaling contextual content open api integrations back-end integration services dynamic digital library support for multiple personas real-time analytics customer touchpoints b2b digital engagement intentional customer experience e-commerce integration personalized marketing operational efficiency engagement journeys reduced support costs micro-segmentation subscriber retention multi-channel support proactive customer solutions app reconfiguration digital marketing campaigns payment integration services voice-based interactions dynamic journey mapping 360-degree customer insights cloud-based services user behavior insights secure design features monitoring tools business integration connectors rapid deployment solutions sla support customer interaction journeys agile implementation frictionless customer experiences customer acquisition strategies revenue upselling engagement metrics strategic marketing campaigns user experience enhancements computer software information technology & services ux mobile apps