Jean-Pierre Joncas

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integrated information solutions for auto clubs & health care it services & it consulting customer relationship management crm membership management leads management emergency road service management business intelligence reporting travel agency management cloud solution member request tracking system mrts automated lead routing member engagement digital strategy omnichannel marketing sales opportunity automation data analytics membership retention client interaction management feedback processing service request management process automation member insights cloudreceive cloudgroups integrated software suite auto club solutions membership billing system online membership experience customized reporting condensed workflows mobile-friendly solutions training providers third-party integrations user-friendly interface data protection 24/7 accessibility efficiency improvement cost reduction strategies revenue growth sales funnel management lead tracking system customer segmentation member behavior analysis productivity analysis lead generation accurate financials information technology & services sales enterprise software enterprises computer software b2b analytics marketing marketing & advertising