Fabio Bernardini

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market analysis mystery shopping fashion business development staff training managemet kpis analysis travel retail branding management shoppers emotional management retail fb luxury retail project management consulting luxury brand relationship management training coaching business consulting & services luxury brands customer experience tender management brand mix optimisation airport retail retail operations consulting asq accreditation duty-free location selection experience optimisation commercial returns brand exposure retail management customer training mobile app online learning brand building competitive intelligence cultural insights passenger flow unit optimisation product placement relationship management strategic activities bid preparation retail strategy engagement strategies high-spending demographics retail academy staff certification performance feedback sales strategies e-learning customer satisfaction retail performance training programme brand strategy insights reporting real-world conditions continuous improvement retail execution shopping experience market entry supply-chain management business growth customer insights b2b productivity management consulting internet information technology & services computer software education education management