Michael Gaardboe

Sendgrid Outlook Freshdesk Zendesk Microsoft Dynamics 365 Marketing Microsoft Application Insights WP Engine SharePoint

microsoft dynamics 365 helpdesk & service management crm ax sharepoint itsm data migration retail customer service it service management field service management power platform copilot artifical intelligence erp it services & it consulting dynamics 365 microsoft power platform microsoft ai ai builder azure contact center customer insights business central sales marketing project operations field service finance commerce supply chain management human resources analytics modern work omnichannel solutions automation chatbots teams integration sentiment analysis call recording transcription real-time insights unified routing interactive voice response (ivr) cloud solutions data-driven decisions business transformation digital transformation application management services (ams) cognitive services low-code solutions no-code solutions customer experience optimization agile methodologies international project implementation integrations customized solutions industry solutions financial services retail solutions manufacturing solutions professional services consulting services azure solutions crm systems erp systems cloud services ai tools industry-specific solutions implementation services application management service business growth data analytics manufacturing public sector real estate solutions global microsoft partner top-tier expertise proactive support tailored services operational efficiency customer relationships integrated platforms legacy system migration online consulting customer satisfaction competitive advantage business optimization technology integration enterprise software enterprises computer software information technology & services b2b logistics & supply chain cloud computing professional training & coaching management consulting mechanical or industrial engineering