JC

Jo Causon

CEO

Institute of Customer Service

London, England


Contact Information

Email
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Company Information

Company
Institute of Customer Service
Industry
nonprofit organization management
Employees
140.0
Seniority
C suite
Annual Revenue
26771000.0

Technologies

Woo Commerce Memberships React Hubspot Google Tag Manager Shopify Vimeo Stripe Linkedin Marketing Solutions GoToWebinar Nginx WordPress.org Woo Commerce Google Font API Quantcast Google Analytics Mobile Friendly Wistia Remote

Keywords

customer experience customer service research insight training accreditation non-profit organizations membership organization uk customer satisfaction index professional development training qualifications accreditation services benchmarking research consultancy customer service excellence service quality standards management qualifications annual conference customer satisfaction awards business performance improvement service leadership workshops insight research service experience model trainingmark accreditation servcheck trust index public affairs policy engagement customer service benchmarks thought leadership customer service standards operational performance recognition programs member resources recognition of excellence networking opportunities service performance measurement professional standards insight consultancy service innovations service benchmarking customer journey experience customer feedback strategic relationships team development service industry standards engagement strategies service impact analysis industry insights service professionals customer-focused culture service transformation employee training service improvement accreditation programs benchmarking services training & qualifications research & insights networking events customer satisfaction uk customer satisfaction index (ukcsi) organizational performance service standards public sector engagement customer experience enhancement ftse 350 companies customer service professionals emotional connection trust & relationships value-driven service nonprofit organization management

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