AM

Alexander Matthey

CTO

Parloa

Berlin, Berlin


Contact Information

Email
Unlock
LinkedIn

Company Information

Company
Parloa
Industry
information technology & services
Employees
430.0
Seniority
C suite
Annual Revenue
3000000.0
Total Funding
91855280.0
Latest Funding
Series B

Technologies

Salesforce Cloudflare DNS SendInBlue Gmail Outlook Google Apps Microsoft Office 365 Zendesk CloudFlare Hosting CloudFlare Atlassian Cloud React Redux Hubspot StatusPage IO Segment.io reCAPTCHA Linkedin Marketing Solutions Mobile Friendly Google Analytics Google Font API FontDeck Greenhouse.io Shutterstock Google Tag Manager Cedexis Radar Adobe Media Optimizer WordPress.org Optimonk Vimeo YouTube Typekit Shopify Google AdWords Conversion Apache IoT Outreach.io

Keywords

artificial intelligence telephony conversational ai voice ai generative ai customer service automation contact center machine learning enterprise platform contact center platform chatbot services augment agents messenger automation lowcode frontend software development ai agent management contact center automation phone automation ai-powered customer service real-time translation autonomous ai agents customer service use cases ai integrations enterprise-ready platform multi-channel support personal ai agents dynamic conversational ai customer experience enhancement speech recognition technology ai assistance for agents automated customer interactions self-service capabilities customer engagement ai training & simulation natural language processing contextual understanding customer inquiry handling cross-selling & up-selling language barrier solutions ai model orchestration monitoring ai performance data-driven customer support secure customer communications integration with existing systems highly-skilled ai personnel customer journey optimization voice-first customer experience transforming customer interactions agile ai deployment improve call resolution customer insight analytics customizable ai solutions efficient routing mechanisms live response suggestions enhanced customer lifetime value voice ai technologies seamless api integrations automated faqs management business infrastructure integration gdpr compliance for ai ai-driven solutions ai agent management platform low-code saas omnichannel deployment real-time analytics customer experience enterprise scalability human-agent collaboration e-commerce healthcare finance multilingual support data validation api integration customer satisfaction operational efficiency b2b ai solutions contact center transformation seamless communication personalized interactions industry partnerships innovative technology customer-centric approach automation ai agent lifecycle management analytics dashboard compliance security standards user-friendly interface scalable solutions customer feedback market leadership information technology & services telecommunications consumer internet consumers internet health care health wellness & fitness hospital & health care financial services

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