Jonas Tornquist

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business processes outsourcing improving customer experience loyalty credit & collection multi channel customer care amp services multi channel customer care services outsourcing of multilingual contact center services improving customer experience amp loyalty new customer acquistion customer relationship management outsourcing & offshoring consulting contact center outsourcing customer service telemarketing sales support back office data processing lead generation e-commerce support technical assistance client management cross-selling up-selling mystery shopping quality control business consulting marketing analysis campaign support business lead management logistics support inbound support 24/7 availability financial services client retention data entry mail management order processing inventory management telesales social media campaigns helpdesk support customer experience virtual reception campaign reporting database profiling crm integration analytics market research product launches call center solutions employee training flexible outsourcing telephony solutions international communication automated reporting process optimization quality assurance client engagement market insights recruitment & training crm sales enterprise software enterprises computer software information technology & services b2b outsourcing/offshoring marketing & advertising management consulting marketing