Mark McClain

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electric cooperative rural electric service reliable electricity smarthub medical priority management service beyond electricity member-owned cooperative capital credits emergency outage service residential solar solutions community development programs internet & phone services economic development scholarship programs load shedding support backup generator information electrical safety protocols electric service rates consumer representation annual member meetings touchstone energy cooperatives electric utility services outage reporting system youth tour programs community engagement non-profit electric company member education & training unified billing services service territory information safety & risk management sustainability initiatives discounted capital credits member participation electricity patrons local member governance outage preparation guidelines co-op principles member benefit programs investment in community telecommunications services electricity accessibility account management choices member involvement programs customer service excellence veteran support initiatives member communication platforms collaborative community policies democratic member control