Douglas Hsieh

Salesforce Amazon SES Mailchimp Mandrill Outlook Microsoft Office 365 Zendesk SalesLoft WP Engine Atlassian Cloud React Mapbox StatusPage IO Toast Remote Lightspeed

business intelligence for f b operations & performance management restaurant management hospitality software revenue management labor insights menu engineering performance metrics server performance data analytics f&b operations promotions management cost control sales performance api integrations real-time insights staff scheduling group reporting loss prevention employee training profit optimization sales trends guest experience custom dashboards restaurant analytics historical data mobile accessibility pos integration average check server scorecards workforce management event planning cooking & prep optimization labor cost reduction audit data quality sales contests cash handling food & beverage profitability multi-location management staff communication waitstaff performance check level sales analysis monthly reporting promotional effectiveness restaurant insights seasonal trends cross-concept analytics financial forecasting cloud-based solutions events services