Fabio Navajas

Microsoft Office 365

bpo cobranca arbitral cobranca extrajudicial administracao de recebiveis sac backoffice callcenter cobranca juridica teleatendimento debt recovery financial asset management customer relationship solutions automated payment options sms marketing email marketing virtual voice agent credit management financial analytics b2b services consumer credit credit cards educational loans personal loans asset recovery efficiency investment recovery debt negotiation platform financial compliance human capital management data security gdpr compliance debt collection services credit rating improvement multi-channel communication consumer re-engagement default risk analysis customer support data protection digital collection strategies predictive analytics real-time data processing client satisfaction customer engagement collection strategy financial consulting debt settlement revenue recovery call center solutions multifunctional management operational agility risk assessment market research customer acquisition financial education user experience optimization online negotiation payment processing client retention strategies marketing & advertising computer & network security information technology & services enterprise software enterprises computer software b2b financial services management consulting