Cathy Karabetsos

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telemarketing lead generation appointment setting database cleanup updating professional answering service telesales marketing sales training sales consulting sales coaching advertising services inbound call center outbound call center customer retention customer acquisition member acquisition donor acquisition event registration customer inquiries sales development sales mastery marketing support customer support e-commerce support client advocacy proactive customer check-in upselling strategies event communications fundraising solutions direct mail marketing handwritten thank you notes virtual receptionist services sales process development market research client relationship management customer engagement programs customer experience improvement subscription management payment processing support pci compliance member services donation campaigns sales performance metrics customer satisfaction outbound solicitation prospect demonstrations live chat services sales leadership development customer service excellence sales metrics improvement retention strategies multi-channel marketing client relationship development business process outsourcing sales technology solutions analytics & reporting marketing & advertising sales