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Matt Morris

GM Technology, Analytics and Business Improvements (CIO)

Energy and Water Ombudsman (Victoria) (EWOV)

Geelong, Victoria


Contact Information

Email
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Company Information

Company
Energy and Water Ombudsman (Victoria) (EWOV)
Industry
consumer services
Employees
82.0
Seniority
C suite
Annual Revenue
15000000.0

Technologies

Route 53 Mimecast Genesys Genesys Cloud CX Platform Azure Active Directory Mobile Friendly BugHerd Google Tag Manager ShareThis Shutterstock

Keywords

conciliation mediation communication energy customer service energy complaints water complaints gas complaints billing issues delayed bills unexpected charges billing mistakes dispute resolution payment assistance concession application debt collection service disconnection consumer protections energy transition infrastructure disputes power outages consumer advocacy account transfers convenience fees customer rights federal regulations victorian community outreach reporting standards systemic issues binding decisions member compliance embedded networks risk management fair outcomes complaint investigation payment plans energy usage meter issues financial assistance government regulations industry standards customer engagement quarterly reports data trends energy market analysis water usage charges customer support notification processes utility disputes report archives community awareness case resolutions legislative frameworks market conduct conflict resolution

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