Steve Buckley

Outlook Freshdesk Facebook Custom Audiences Gravity Forms Google Dynamic Remarketing Google AdWords Conversion WordPress.org Facebook Widget Mobile Friendly reCAPTCHA Linkedin Marketing Solutions DoubleClick Google Font API Facebook Login (Connect) Google Tag Manager DoubleClick Conversion Apache 8x8 Avaya Python Remote Vonage Twilio Micro AI SharePoint

hosted contact centre technology design & build of cloud hosted contact centres managing call centre technology cloud integration with major crm & ticketing systems crm cx customer experience it services & it consulting cx technology contact centre solutions sales automation workflow automation marketing automation omni-channel communication smart dialler reporting & analytics ai-powered solutions customer relationship management helpdesk management quality assurance multimedia interaction telephony integration data-driven insights lead management outbound dialling real-time reporting customer journey tracking voice recording business dashboards agent console natural language processing ivr solutions chat bots dynamic scripting project management tools self-service portal e-learning training modules data security compliance gdpr compliance popia compliance integration capabilities crm integration voice & screen recording survey management customer feedback remote access technology performance monitoring task management customer loyalty building client management system tech expertise scalable architecture custom workflow solutions enhanced productivity sales enterprise software enterprises computer software information technology & services b2b saas marketing & advertising artificial intelligence productivity