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it services & it consulting language interpreting video interpreter telephone interpreter automated call center healthcare interpreting multilingual support instant access interpreter network patient care communication cost-effective solutions hospital interpreter services video call technology real-time interpretation remote interpretation bilingual staff training interpreter request system clinician satisfaction language access service efficiency compliance with regulations sign language interpretation language coverage economies of scale networked hospitals communication technology patient services improvement hospital infrastructure telehealth solutions interpretation routing training for interpreters call session tracking data privacy secure communication mobile video unit interpretation support systems healthcare networks hospital collaboration secondary language support emergency room access in-house interpreters patient experience efficient interpreter management healthcare cost savings replicable services patient-provider communication service availability information technology & services