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Neil Peerman

Chief Operations Officer at Xcession IT Service Management Consultants

Xcession Ltd

Guildford, England


Contact Information

Email
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Company Information

Company
Xcession Ltd
Industry
information technology & services
Employees
23.0
Seniority
C suite

Technologies

Outlook Microsoft Office 365 ElasticEmail Nginx WordPress.org Linkedin Marketing Solutions Google Tag Manager Shutterstock Google Font API Apache McAfee YouTube Google Analytics Mobile Friendly reCAPTCHA Remote

Keywords

itsm esm managed services consultancy servicenow 4me jira freshworks bmc helix maximising value service performance professional services project delivery automation enterprise service management customer service management customer experience itom itil it services & it consulting service management consultancy technical implementation business agility cloud solutions process automation chatbots servicenow implementation integration services cost optimization itil best practices business process alignment user empowerment workflow management digital transformation self-service portals multi-vendor solutions it operations management service delivery improvement agile methodology customer engagement vendor neutrality ai virtual agents cross-silo efficiency change management digital workplace solutions performance metrics service level agreements customer relationship management business intelligence continuous improvement data-driven insights software selection user journey mapping project management automation customer feedback mechanisms business function services change velocity shift-left initiatives continuous training governance & compliance it asset management risk management consulting management consulting professional training & coaching information technology & services cloud computing enterprise software enterprises computer software b2b crm sales analytics

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