Simon Lerpiniere

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customer service excellence housing management digital switchover digital engagement social housing flexible contact social isolation freedom contact control innovation digital telecare welfare technology telecare solutions tenant satisfaction hospital discharge services remote monitoring environmental sensors emergency response two-way communication self-service technology repairs reporting video door entry video calling daily wellbeing checks medication reminders anti-social behaviour reporting chronic condition support community safety remote monitoring devices healthcare integration cost-effective solutions independent living support digital inclusion sensor technology smoke alarms occupancy checks video audits delayed transfers of care data analytics ai in housing client engagement technology-enabled care remote contact services portable alarm systems connected homes remote access independence maintenance frequent safety checks client communication platforms automated alerts holistic health support user-friendly interfaces residential safety solutions government compliance