Varun Balan

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loan servicing special servicing loan analytics decisioning loan quality control loan due diligence reo & asset management mortgage payments financial assistance homeownership equity loans hardship assistance refinance options foreclosure avoidance online account management borrower inquiries payment difficulties loan transfer quality control digital tools for borrowers automated payment setup financial hardships loan history access customer care personal rate quote real-time loan status homeowner assistance fund pre-screened insurance quotes escrow account management big data for loan management cloud-based order management artificial intelligence digital loan management payment options loan performance improvement sustainable homeownership customer satisfaction subservicing pre- & post-funding control regulatory technology liquidity support capital markets user-friendly platform calculator tools interest rate adjustments workout options activity reports real-time visibility market leader financial resources business model support affiliated services mortgage insurance inquiries direct borrower support mortgage servicing residential mortgages non-agency rmbs technology-driven solutions digital platforms ai integration refinancing assistance heloc subservicing shared equity servicing borrower support services asset management real estate owned (reo) customer experience compliance management government-backed loans prime loans mortgage lenders financial institutions customer demographics innovative technology performance reporting risk mitigation bilingual customer service mortgage industry digital account management loan performance analytics competitive mortgage rates customer reviews industry partnerships information technology & services financial services