LB

Lina Bjelkmar

VD/CEO

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Stockholm, Stockholm County


Contact Information

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Company Information

Company
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Industry
information technology & services
Employees
25.0
Seniority
C suite

Technologies

Outlook Microsoft Office 365 Linkedin Marketing Solutions DoubleClick DoubleClick Conversion WordPress.org Nginx YouTube AppNexus Google Maps Google Dynamic Remarketing Google Font API Mobile Friendly Google Tag Manager Remote AI

Keywords

kundnoejdhet nyckeltal performance management employee engagement kundservice gamification merfoersaeljning software development ai insights customer satisfaction text & speech analysis coaching tool automated categorization key performance indicators customer interaction summaries ai-powered recommendations sentiment analysis data visualization performance tracking self-management automated feedback multi-channel support real-time analytics team engagement training optimization automation in customer service cost reduction strategies employee motivation performance metrics competitive analysis customer service improvement business intelligence actionable insights data-driven decision making dashboard reporting quality assurance interaction trends human-ai collaboration customer experience enhancement automated reporting knowledge management trend analysis user-friendly interface data consolidation customized reporting customer journey mapping root cause analysis ai buddy support tool automated summaries interaction categorization feedback loop service optimization business process automation service level management cross-functional insights customer feedback mechanism interaction quality assessment information technology & services analytics

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