Stefano Massa

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ritiro e custodia di beni teleselling telemarketing proactive engagement servizi di crm websales mistery shopping webcare call center recupero crediti credit recovery cash flow optimization customer relationship management debt collection early collection credit management solutions automated credit solutions customer care services administrative back office bpo services performance improvement insolvency procedures credit advisory partner for companies financial institutions support credit risk management tailored credit solutions relational skills technology integration customer retention strategies churn reduction data protection compliance iso certifications smart working training & development collaborative network credit cycle management outstanding debts credit collection process efficient workflow partnership development teams of experts experience in credit management client expectations continuous improvement client partnerships call center operations credit optimization financial sustainability performance metrics safeguarding customer base revenue maximization credit analysis strategic customer engagement market leader in credit management solution-oriented services detailed client analysis long-term client relationships risk management strategies crm sales enterprise software enterprises computer software information technology & services b2b