Jason Neel

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state of the art technology compliant with all state & federal regulations licensed nationally firstclass customer service accounts receivable debt collection third party recovery bpo business process outsourcing call center solutions financial institutions customer service live-agent outsourcing sms campaigns email campaigns revenue cycle management default prevention collections management custom solutions compliance consumer rights data security training programs ethical standards multi-channel support client access portal performance reporting credit card servicing healthcare collections utilities collections insurance claims management personalized recovery consumer education communication standards privacy policy pci compliance soc 1 type ii audit consultative selling automated messaging dunning sequences client transparency collection performance agent dignity fair debt collection practices act consumer-focused strategies remittance support internal audits high ethical standards multilingual support tailored programs strategic recovery planning interactive voice response computer & network security information technology & services