LM

Leandro Meili

Chief Technology Officer

BCR CX - Business & Customer Relationship

Sao Paulo, State of Sao Paulo


Contact Information

Email
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Company Information

Company
BCR CX - Business & Customer Relationship
Industry
information technology & services
Employees
270.0
Seniority
C suite

Technologies

Outlook Microsoft Office 365 Zendesk Microsoft Azure Hosting Media Temple DNS Netlify DigitalOcean Mobile Friendly Centro

Keywords

call center sac 20 online customer care televendas pabx virtual pesquisa de satisfacao prevencao a fraude zendesk customer service cx cs sales telesales chatbot customer experience sistema de atendimento software de atendimento whatsapp integrado desenvolvimento de aplicativos terceirizacao de atendimento software house it services & it consulting outsourcing bpo consulting crm artificial intelligence software development business intelligence analytics cx strategy experience optimization omnichannel support telephony solutions intelligent messaging digital transformation customer engagement data integration service improvement client retention sales optimization training & development quality monitoring chatbots smart communication customization process automation customer insights performance metrics feedback systems user experience design client trust building technology solutions data-driven decisions operational efficiency virtual pabx interactive voice response real-time monitoring reporting dashboards automated workflows customer loyalty programs multi-channel communication data visualization market analysis sales forecasting customer satisfaction surveys user training software integration zendesk integration whatsapp communication ai-driven services data analysis reporting customer satisfaction loyalty optimization omnichannel strategies customer support sales enablement innovative technologies trust transparency agile methodology customer-centric approach industry solutions retail finance healthcare fintech employee experience productivity enhancement revenue growth pain points resolution partner ecosystem latin america zendesk partner commitment to excellence technology optimization information technology & services enterprise software enterprises computer software b2b data analytics financial services health care health wellness & fitness hospital & health care finance technology

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