Alexander Nathansohn

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advertising telecommunications quality assurance sales telesales appointment setting b2b sales customer services solution selling teleaccount management cross selling upselling quality management callcenter services recruiting remote work sales excellence communication advertising services contact center b2b telesales customer service lead generation direct sales customer communication appointment scheduling customer insights sales strategy customer retention inbound service outbound service sales process market insights team building service excellence client engagement customer relationship management sales funnel training programs customer satisfaction omnichannel support performance metrics remote work strategy scalable solutions business development cross-selling up-selling feedback analysis data-driven decision making innovation cost-saving measures efficiency optimization call management ticketing system customer loyalty product marketing digital communication crm integration customer support performance evaluation operational stability kpi reporting employee training sales conversions retention strategies personalized service value proposition marketing & advertising crm enterprise software enterprises computer software information technology & services b2b