DK

Denes Kovacshazy

Owner / CEO

MULTICOM

Budapest, Budapest


Contact Information

Email
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Company Information

Company
MULTICOM
Industry
outsourcing/offshoring
Employees
26.0
Seniority
Owner

Technologies

Outlook Microsoft Office 365 Salesforce Bootstrap Framework Google Font API Google Tag Manager Mobile Friendly Google Maps (Non Paid Users) Apache Google Maps SharePoint

Keywords

outsourced customer service 24/7 call center direct communication business planning crm strategy inbound calls outbound calls video identification helpdesk support sla compliance kpi fulfillment omnichannel platform data-driven communication customer retention programs ai customer service solutions ai quality assurance email assistant knowledge base support ai chatbot ai voicebot technical support lead management fraud monitoring automotive support banking support multilingual support consumer service promotional campaigns public relations customer engagement voice support social media management training organization ticketing system crisis management support phone support email support chat support web communication real-time communication customer experience enhancement feedback analysis cost-effective solutions scalable customer service service excellence team training communication strategy business growth support contact center solutions quality assurance services b2b

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