Kate Nicholls

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lobbying tourism hospitality trade body leisure outofhome singlesite operators multiple retailers coffee shops hotels serviced apartments pubs restaurants leisure parks nightclubs contract caterer entertainment stadia visitor attractions government enagement industry representation guidance ukhospitality business operations sustainability food safety tax compliance workforce strategy energy costs environmental impact government lobbying member services apprenticeships food hygiene market research business rates employment law diversity initiatives catering services economic impact event planning tipping laws health regulations corporate responsibility community engagement consumer insights energy efficiency food labeling business support networking events legal advice food supply chain insights publications hospitality industry trends government relations member podcasts quarterly surveys economic contribution workforce skills food security measures food & drink trends national insurance contributions hospitality workforce training sustainability roadmaps charitable initiatives resource management business growth legislative advocacy training programs operational compliance digital marketing strategies hospitality industry advocacy member support industry guidance supplier directory research insights business survival cost management regulatory challenges inclusivity accessibility business operators leisure venues bars workforce development consumer preferences experiential tourism digital innovation customer feedback service quality operational performance government policy market growth employment hospitality sector trends business rates relief cost pressures regulatory frameworks hospitality support hub leisure travel & tourism environmental services renewables & environment events services