Yao Zhao

Gmail Google Apps Amazon AWS Hubspot Zendesk Google Maps Hotjar Google Frontend (Webserver) Mobile Friendly Cloudinary Vimeo Google Font API Google Tag Manager Bootstrap Framework Google Maps (Non Paid Users) YouTube AI Remote

ai multimodal information churn reduction customer support ai agent ai search generative ai customer retention software development ai agents customer support customer engagement personalized support multichannel support ai chatbots real-time interactions self-resolution rate proactive engagement predictive analytics subscription management automated customer service loyalty programs trial conversion upselling cross-selling data-driven insights ai assistant voice support email support omnichannel integration qr code support real-time personalization automated workflows cost reduction customer satisfaction customer journey optimization human-like engagement fast responses business insights actionable data compliance standards gdpr compliance hipaa compliance soc2 compliance e-commerce solutions integration with crm ai powered recommendations dynamic customer interactions 24/7 availability business scalability ai technology solutions customer experience personalized messaging automated renewal reminders information technology & services enterprise software enterprises computer software b2b e-commerce consumer internet consumers internet