Anand Awasthi

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unified communications cloud platform unfied contact center platform ivr mobile applications chat applications customer experience management digital engagement channels collaboration bots mobile vas applications contact centers webrtc cloud ivr solutions messaging solutions cloud contact center technology call recording solutions technology information & internet cloud contact center automation solutions customer engagement d2c communication saas videokyc digital communication channels voice integration email management chat support multilingual support real-time communication business process automation helpdesk solutions customer insights live video secure conversations api integration salesforce integration e-commerce solutions bpo services healthcare communication telemedicine integration financial services automation direct customer interaction work from anywhere marketing automation sales automation human resources management helpdesk automation social media integration live call features video conferencing instant customer engagement screen sharing solutions cloud framework data protection ai automation customer verification remote work solutions analytics dashboard customer relationship management customer support tools employee outcomes custom workflows service delivery management operational cost reduction customer satisfaction mobile apps information technology & services computer software consumer internet consumers internet marketing & advertising enterprise software enterprises b2b crm sales