Amey Saxena

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lead conversion channel management upsell cross sell post sales servicing outsourcing & offshoring consulting bpo services customer support channel support loyalty program sales training sales enablement sales technologies sales coaching sales coaching app recruitbot chatbot omni-channel support customer experience sales performance improvement proactive customer support customer lifetime value roi maximization multi-channel engagement cross-sell brand messaging sales scripts sales pipeline management persistent follow-ups performance reporting email support real-time interaction inbound lead management training programs gamified learning adaptive learning competitive analysis customer retention loyalty campaigns sales competencies product knowledge sales strategy development partner recruitment onboarding processes channel marketing healthcare bpo support financial services bpo retail loyalty programs integrated bpo solutions technology integration data analytics sales competency assessment customer feedback mechanism sales process optimization outsourcing/offshoring