AS

Amit Sood

CTO and Head of Product

Simplr

San Francisco, California


Contact Information

Email
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Company Information

Company
Simplr
Industry
information technology & services
Employees
41.0
Seniority
C suite
Annual Revenue
18000000.0
Total Funding
8000000.0
Latest Funding
Series A

Keywords

customer service support customer service machine learning customer experience outsourcing retail customer support ecommerce customer support outsourcing social media mobile productivity software consumer internet internet information technology software development phone insurance extended warranty tech support claims management device repair replacement services mobile protection repair services expert tech help deductible calculation service fee estimate coverage plans wi-fi troubleshooting battery life extension data transfer support streaming issue resolution appliance protection smart home device coverage gaming console repair tablet & ereader service electronic warranty mobile device insurance broken device claims cracked screen repair insurance reimbursement track claim status home technology support installation services home appliance support tech tips iphone protection samsung galaxy protection google pixel support computer repair user-friendly app online claims filing customer account management network of repair stores same-day repairs mobile support apps accessory support home device registration tech care solutions home tech protection expert installation assistance e-waste recycling customer feedback system ai-driven customer service automated support human-assisted service e-commerce solutions scalable customer support digital concierge customer experience transformation flexible pricing model empathy-driven interactions omnichannel support machine learning integration customer retention high-growth startups enterprise-class solutions customer service automation on-demand support human cloud network personalized customer interactions cost-effective solutions 24/7 support customer satisfaction tech care industry customer service technology ai chatbots generative ai customer engagement resolution-based pricing seamless scaling customer service efficiency artificial intelligence information technology & services e-commerce consumers computer software

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