AF

Alexander Frank

Chief Operating Officer/COO for Operations, Logistics & IT

Globl.Contact

Celle, Lower Saxony


Contact Information

Email
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Company Information

Company
Globl.Contact
Industry
telecommunications
Employees
78.0
Seniority
C suite

Technologies

Gmail Outlook Google Apps Microsoft Office 365 Workable Mobile Friendly Apache Circle

Keywords

customer experience customer care sales retention omnichannel approach technical support remote work work-from-anywhere employee engagement customer engagement process optimization data security cloud solutions performance data operations excellence workforce management learning ecosystem flexible work arrangements virtual operating model digital transformation technical know-how multichannel strategy community building remote-only teams improved nps cost reduction performance metrics agent training high-quality customer service business messaging data protection customer acquisition work-life balance data-driven insights talent development scalable solutions technical expertise customer retention strategies user experience innovative technologies remote-only operations backup operations privacy assurance customer journey integrated systems collaborative tools real-time insights ai-driven solutions computer & network security information technology & services cloud computing enterprise software enterprises computer software b2b ux

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