MM

Miroslav Mostic

CTO

Star Telecom

Toronto, Ontario


Contact Information

Email
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Company Information

Company
Star Telecom
Industry
telecommunications
Employees
150.0
Seniority
C suite
Annual Revenue
3800000.0

Technologies

Route 53 Gmail Google Apps Google Cloud Hosting WP Engine Hubspot Google Dynamic Remarketing Linkedin Marketing Solutions Google Tag Manager Google Analytics DoubleClick JQuery 1.11.1 WordPress.org Nginx Mobile Friendly YouTube DoubleClick Conversion reCAPTCHA Vonage Avaya 8x8 Twilio

Keywords

voip contact centres call centers sip telecommunications toll free carrier long distance call recording sas pbx ivr cloud contact centres ccaas cloud contact centre customer experience genesys genesys cloud five9 amazon connect incontact cloud contact center genesys cloud cx sip trunking services ai for customer experience pci compliance managed services business process outsourcing telecom services workforce management training as a service customer engagement crm integration conversation analytics automated payment solutions real-time analytics agent assist customer satisfaction self-service ivr call routing multichannel communications cloud migration ongoing support customer journey mapping 24/7 technical support manual fulfillment custom integration solutions cost optimization service reliability ai-driven insights performance management contact center software automated workflows cloud telecom solutions sms messaging digital customer interactions dialogue management chatbot integration customer data security proactive engagement tools contact center optimization business continuity solutions agent training & onboarding response time improvement cross-platform functionality call monitoring solutions cloud-based workforce optimization customer feedback systems technical troubleshooting

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