Yann Cillia

Cloudflare DNS MailJet Outlook Microsoft Office 365 Amazon AWS Microsoft Azure Hosting Stripe Hubspot StatusPage IO Microsoft Azure Monitor Atlassian Cloud Netlify React Redux Microsoft Azure Salesforce Mobile Friendly YouTube DoubleClick Conversion Hotjar Google Dynamic Remarketing Facebook Custom Audiences DoubleClick Google Tag Manager Linkedin Marketing Solutions Facebook Login (Connect) Facebook Widget SAP Basis Remote AI Databricks Render

reverse logistics customer service digitalization 4pl after sales service service apresvente ecommerce sav transport customer experience gestion des retours saas software development after-sales service return management repair management second-life products customer service automation self-service interface omnichannel experience logistics management workflow management automated notifications data analytics case management customer feedback product traceability cost reduction compliance management dashboarding connected partners inventory management repair tracking spare parts management warranty management rma management transport label generation product qualification digital transformation business process optimization real-time alerts product lifecycle management customer satisfaction data export self-care portal ai diagnostic tools repair center dispatch financial integration case reporting customer journey optimization service quality enhancement kpis monitoring return policies business users ecommerce integration store returns processing reconditioning process management customer loyalty repair shop management e-commerce consumer internet consumers internet information technology & services computer software