SM

Silvia Marinho

CEO

InHouse Contact Center & Technology

Sao Paulo, State of Sao Paulo


Contact Information

Email
Unlock
LinkedIn

Company Information

Company
InHouse Contact Center & Technology
Industry
information technology & services
Employees
120.0
Seniority
C suite

Technologies

Sendgrid Google Dynamic Remarketing reCAPTCHA Google Font API Facebook Login (Connect) Google Analytics Hotjar DoubleClick Conversion Mobile Friendly DoubleClick WordPress.org Facebook Custom Audiences YouTube Linkedin Marketing Solutions Google Tag Manager Facebook Widget

Keywords

contact center tecnologia da informacao contact center 20 marketing de relacionamento call center atendimento ao cliente pesquisa de mercado atendimento na industria farmaceutica it services & it consulting multichannel support outsourced help desk quality monitoring e-commerce customer service intelligent telemarketing market research data update services customer recall management training programs for call center consulting for customer service customer experience enhancement operational efficiency customer satisfaction surveys call center operations lead generation strategies survey data analysis customer relationship management personalized customer interactions performance metrics call center technology integration effective feedback systems proactive customer engagement tailored solutions consumer insights service customization retention strategies cost reduction in customer service customer loyalty programs high-quality support services humanized customer care sales enhancement techniques team training & development automated data collection dynamic response to customer needs continuous improvement processes strategic customer engagement adaptable service models outcome-driven support e-commerce challenges solutions customer journey mapping engaging customer touchpoints data-driven decision making corporate social responsibility in customer service information technology & services crm sales enterprise software enterprises computer software b2b

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