Sebastien Marie

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after sales technical documentation eshop crm erp gdpr it services & it consulting after sales service field service management customer relationship management logistics management business intelligence api integration spare parts management workflow automation digital transformation consumer warranty management gdpr compliance repair process optimization e-commerce integration data analysis predictive maintenance inventory management b2b sales b2c sales recycling solutions product traceability repair tracking consumer data security warranty extension on-site service management technical support customer satisfaction repair network automated invoicing data privacy electronic invoicing marketplace management spare parts ordering cloud management multi-language support customer feedback systems business process improvement service analytics operational efficiency customer journey optimization real-time data access service deployment digital documentation contract management repair optimization data-driven decision making consumer engagement sales enterprise software enterprises computer software information technology & services b2b analytics data analytics cloud computing