Amanda Renteria

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software policy tech government civic tech nonprofits governments government innovation open source information technology civic & social organizations tax filing benefits enrollment online applications human-centered design social safety net government consulting integrated applications free tax services community partnerships digital tools accessibility equitable services user experience design speed of service mobile-friendly applications language support community engagement policy improvements nonprofit support cost savings process efficiency streamlined enrollment government collaboration data accessibility caseworker support self-service options identity verification benefits access client support application processing outreach programs technology adoption participatory research digital eligibility client-centered approach program integration real-time eligibility participation gaps digital equity program awareness client navigation account registration ai translation eligibility criteria barrier reduction performance metrics applicant support civic technology government services equity partnership empowerment transformation consulting services programmatic solutions criminal justice reform food assistance tax benefits underserved communities digital divide civic innovators volunteer engagement getcalfresh mnbenefits clear my record getctc getyourrefund policy change public services community-driven improvements technology solutions open-source apps local government social programs digital-first solutions user-centric design service delivery collaboration inclusivity government partnerships nonprofit organization san francisco civic hackers brigade fellowship accelerator national safety net scorecard information technology & services nonprofit organization management computer software management consulting