Ellina Bronnikova

Outlook Microsoft Office 365 Hubspot reCAPTCHA MouseFlow Linkedin Marketing Solutions Google Tag Manager WordPress.org Cedexis Radar Nginx Adobe Media Optimizer YouTube Vimeo Mobile Friendly AI Talkdesk Splunk Render Avaya RingCentral Genesys Remote

customer service outsourcing customer support contact center call center business process outsourcing bpo inbound support live chat support social media support startup customer support ecommerce support help desk outsourcing amazon customer support saas support augmented customer service trust & safety uk call centre outsourcing & offshoring consulting outsourcing multilingual support 24/7 availability omnichannel solutions data security pci dss compliance iso 27001 certification iso 27701 compliance gdpr compliance ai-powered customer service chatbot integration call center services email support customer retention strategies technical support services back-office solutions contact center quality assurance lead generation customer satisfaction first contact resolution average handling time utilization rate request per hour analytics & performance monitoring cost of ownership savings continuous improvement business process optimization customer experience management support for startups e-commerce customer support fintech customer support travel & airline support healthcare support services data entry & verification real-time language translation customer service consulting client communication strategy regular knowledge refreshes remote team management performance metrics customizable solutions client partnership customer feedback analysis success stories outsourcing/offshoring computer & network security information technology & services marketing & advertising sales