Roberto Fasciolo

Sendgrid Outlook Zendesk StatusPage IO Microsoft Azure Monitor Pipedrive React Hubspot Facebook Widget WordPress.org Intercom Typekit Linkedin Marketing Solutions Facebook Custom Audiences YouTube DoubleClick Conversion Bing Ads DoubleClick Google Tag Manager Eventbrite Facebook Login (Connect) Qualtrics Cvent Mobile Friendly Google Dynamic Remarketing Apache Surveypal Render Android SharePoint Genesys Remote Circle AI

voice of the customer customer experience cx customer experience management customer feedback management feedback surveys customer feedback insights customer surveys nps csat ces software development feedback management contextual intelligence survey tool customer insights data analysis customer journey actionable insights text analysis sentiment analysis proactive decision making cloud-based solution gdpr compliant iso 27001 certified customer-centricity continuous improvement customer feedback integration ai-powered conversation analytics feedback loops strategic improvements customer satisfaction active listening customer loyalty metrics digital transformation personalization retail healthcare insurance ecommerce hospitality customer service analytics tools privacy compliance data security data protection customer voice cx maturity matrix collaboration customer feedback strategy business growth customer engagement performance metrics feedback analysis holistic understanding operational efficiency information technology & services data analytics health care health wellness & fitness hospital & health care e-commerce consumer internet consumers internet leisure travel & tourism computer & network security