JH

Jiri Hintum

CEO

Response Concepts

Amsterdam, Noord-Holland


Contact Information

Email
Unlock
LinkedIn

Company Information

Company
Response Concepts
Industry
outsourcing/offshoring
Employees
170.0
Seniority
C suite
Annual Revenue
9800000.0

Technologies

Outlook ExactOnline Microsoft Office 365 WordPress.org reCAPTCHA Mobile Friendly Apache

Keywords

telemarketing telesales customer service outsourcing bpo lead generation live transfers debt collection back office retentions inbound outsourcing & offshoring consulting business process outsourcing technical support patient support customer acquisition retention strategies sales inbound sales outbound sales appointment setting multi-channel communications email support webchat support ai technology rpa quality assurance healthcare support patient scheduling medical billing data entry services dispute management customer tracking debt repayment plans real-time data analysis customer satisfaction csat first call resolution fcr customer retention conversion rates call center operation remote workforce onshore services work-from-home agents training & development operational excellence cost optimization customer experience emotional intelligence native-english speaking agents cultural awareness customer engagement retention campaigns b2b sales outsourcing solutions competitive advantage marketing & advertising outsourcing/offshoring

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